Have you ever wondered how Chick-fil-A always manages to have the best customer service, the fastest drive-thru, and the smoothest running systems? In this episode Josh and Chad interview Kenny Hanna; a Chick-fil-A Operator with 20 years of experience working his way up through the ranks to become one of the few people to attain the position of CFA Operator. (Fun face: It’s easier to get into the CIA than to operate for the CFA.)
So if your business is heavily recruitment-focused, has a high turnover of people, or if you value culture and team member retention, this episode will be particularly helpful!
If you enjoyed this episode, we encourage you to share it with a friend or colleague, then like and subscribe to the podcast to keep up with our weekly upload!
Find out more about Chick-fil-A at https://www.chick-fil-a.com/.
Follow us on social media!
The Entrepreneur Adventure: @theentrepreneuradventure
Josh Melton @sidegigprophet
Chad Brown @serialcfo
Chick-fil-A Augusta @cfaaugusta
We're back with another throwback episode! Enjoy this session from our special keynote speaker at the 2021 Stronger Business Summit, Ryan Serhant, as he...
After lots of conversations with our audience here on The Entrepreneur Adventure and for the Stronger Business Summit, we’ve made the exciting decision to...
Was the struggle of starting your business worth the cost? In this episode, Josh and Chad unpack the entrepreneurial adventures of Justin and Michael...