Have you ever wondered how Chick-fil-A always manages to have the best customer service, the fastest drive-thru, and the smoothest running systems? In this episode Josh and Chad interview Kenny Hanna; a Chick-fil-A Operator with 20 years of experience working his way up through the ranks to become one of the few people to attain the position of CFA Operator. (Fun face: It’s easier to get into the CIA than to operate for the CFA.)
So if your business is heavily recruitment-focused, has a high turnover of people, or if you value culture and team member retention, this episode will be particularly helpful!
If you enjoyed this episode, we encourage you to share it with a friend or colleague, then like and subscribe to the podcast to keep up with our weekly upload!
Find out more about Chick-fil-A at https://www.chick-fil-a.com/.
Follow us on social media!
The Entrepreneur Adventure: @theentrepreneuradventure
Josh Melton @sidegigprophet
Chad Brown @serialcfo
Chick-fil-A Augusta @cfaaugusta
When you decided to become an entrepreneur, how long did you wait before you started acting on your ideas? In this episode with Hannah...
When we heard David Osborne's Max Out Moment from last week's podcast, we knew that we wanted to dive into this topic a little...
Haley Holzworth has had an entrepreneurial spirit since she was a child. In this episode she describes how her hobby for jewelry making sparked...