Have you ever wondered how Chick-fil-A always manages to have the best customer service, the fastest drive-thru, and the smoothest running systems? In this episode Josh and Chad interview Kenny Hanna; a Chick-fil-A Operator with 20 years of experience working his way up through the ranks to become one of the few people to attain the position of CFA Operator. (Fun face: It’s easier to get into the CIA than to operate for the CFA.)
So if your business is heavily recruitment-focused, has a high turnover of people, or if you value culture and team member retention, this episode will be particularly helpful!
If you enjoyed this episode, we encourage you to share it with a friend or colleague, then like and subscribe to the podcast to keep up with our weekly upload!
Find out more about Chick-fil-A at https://www.chick-fil-a.com/.
Follow us on social media!
The Entrepreneur Adventure: @theentrepreneuradventure
Josh Melton @sidegigprophet
Chad Brown @serialcfo
Chick-fil-A Augusta @cfaaugusta
We all tell ourselves stories about who we are and the way we see ourselves, then experience moments when our behavior is at odds...
Whenever you're developing a project, business, or idea, spending the time to learn from the examples set by other successful people will give you...
In this episode, former host/co-host (depending on who you ask) of the Stronger Business Podcast, Josh Melton makes an appearance in the studio to...